Frequently Asked Questions
This page contains a complete listing of questions we most frequently receive about the Unlock Your Quantum Powers Training. You can read through all the questions and answers, or the questions and answers, or click on any one of the “questions” listed below and be immediately taken to the answer.
General Information about Your Course
When are the Unlock Your Quantum Powers Course Sessions and LIVE Group MentoringÂ Sessions?
What is the Unlock Your Quantum PowersÂ Online Community Site?
Do I have to join the Online Community Site?
What if I fall behind?
How do I access the calls?
Are recordings of the calls available?
What are the technical requirements to participate in the course?
Is there anything special I need to access the course calls from my computer?
Payment Related Questions
How do the recurring payments work?
What is the refund policy?
Can I pay with PayPal?
Can I pay with a personal check?
Is there a multi-pay option available?
What is the cost of the course?
I have a question which is not answered here, where can I go to get help?
I want to register. What do I do?
Question: When are the Unlock Your Quantum PowersÂ Course Sessions and LIVE Group MentoringÂ Sessions?
For Silver and Platinum subscribers, your course includes 7 Course Sessions and 7 LIVE Group Mentoring Sessions. The Course Sessions will be held on Wednesdays, at 5:00pm Pacific Time starting on Wednesday, FebruaryÂ 1st. Course Sessions run approximately 80 minutes.
Your 7 LIVE Group MentoringÂ Sessions with Jean take place on Mondays at 5:00pm Pacific Time, with the exception of the first meeting, which begins on starting on Tuesday, FebruaryÂ 7th. Live Group Mentoring Sessions are approximately 75 minutes long.
INTERACTIVE SESSIONS: Live Group Mentoring Sessions will be followed by a half-hour interactive session where you can engage and interact with other course participants (if dialed in by telephone) or be guided in questions for your own reflection (if listening over webcast).
Course and Live Group MentoringÂ Sessions can be accessed by phone or via the web at the scheduled time, and will be recorded for you to listen to or download afterwards. The Course Sessions will also be transcribed and provided as downloadable PDFÂ documents. Note: Interactive Sessions are not available to listen to afterwards — you must join live if you wish to interact in a small group.
To find the Session times in your timezone, please visit a timezone converter such as the following: http://www.timeanddate.com/worldclock/converter.html
Question: What is the Unlock Your Quantum PowersÂ Online Community Site?
The Online Community Site is a major component of theÂ course program. It is our home base, houses all of our Course Media and the Practice and Reflection Exercises, and also acts as a community hub for student interaction.
You can participate in the course without ever actually heading to the Online Community Site, but your transformation will be greatly catalyzed by fully engaging with the community on the Community Site.
Question: Do I have to join the Online Community Site?
Participation on the Online Community Site is not required, however, we find that students who participate in the Online Community Site are able to connect with other students and deepen into the material of each module by sharing the collective shifts and openings happening in each week of the course program. You may listen to the Course Session broadcasts and the Live Group MentoringÂ Sessions without signing onto the Site. The Site does, however, contain all Course Media and fosters student interaction around the Course Materials. If you would like to connect with other students, listen to Course and Group MentoringÂ Session recordings at any time, or complete the Practice and Reflection Exercises, you will want to register for the Online Community Site.
Question: What if I fall behind?
You can listen to or download the MP3 recordings of previous sessions and listen to them when you are able.
Question: How do I access the weekly Sessions?
There are two ways to access the weekly Sessions live — by telephone (or Skype) or by listening via live streaming over the Internet.
Question: Are recordings of the Sessions available?
The Course Sessions and Live Group MentoringÂ Sessions are made available no later than 24 hours after their initial broadcast. The recordings will be available to listen to or download on our Unlock Your Quantum PowersÂ Online Community Site.
Question: What are the technical requirements to participate in the course?
You will need an active email address to receive information and updates about the course. For the Course and Group MentoringÂ Sessions you will either need a telephone with a strong signal (we recommend using a landline) or a computer and an Internet connection. You will also need a computer and Internet connection to access the Online Community Site.
Question: Is there anything special I need to access the Course Sessions from my computer?
To listen to the Sessions via webcast, you must have a computer that has the capability to run the latest version of Internet Explorer, Mozilla Firefox, Safari or Google Chrome.
You also need a reliable Internet connection of at least 1 mps. If you have a wireless Internet connection (Wi-Fi), make sure you are in a spot with a strong connection. Optionally, you may find that having a headset with earphones can enhance your listening experience when listening to the calls online.
In addition, please make sure that you have an updated version of the browser you are using. We recommend using Firefox or Safari, for either an Apple or PC.
Question: How do the recurring payments work?
Payment plans are automatically billed on a 30-day cycle. For example, if you were to register today for the 3-payment plan, the next payment would be charged to your credit card exactly 30 days from today, and again, 30 days after that.
Question: What is the refund policy?
We are committed to providing the highest level of satisfaction on all of our programs and products.
We are also dedicated to creating a community of highly committed participants who will support one another to get the most out of the program.
We recognize that once youâ€™ve set a powerful intention to transform your life, the next thing that can happen is that you may experience a surge of resistance that is not serving the highest and best part of you that inspired you to want to transform your life. We encourage you to try to set aside any resistance that may come up and give yourself the opportunity to participate in the course when it begins. In support of your commitment, the refund window will only open once the course has started. If you are experiencing this kind of resistance and would like to talk to someone about it, please contact our support team at firstname.lastname@example.org.
If you find that within 14 days of the course start date that you are not satisfied with the program, you may request a form to implement the refund of your tuition. All bonuses will be made available after the refund window closes.
Requests to transfer into a future course or receive access to a digital self-paced version of the course will be honored within 30 days of purchase.
Refund requests must be made in writing to email@example.com. Refunds will be issued in the same form of payment made and may take up to three weeks to process.
Question: Can I pay with PayPal?
Yes, we do accept PayPal payments.
Question: Can I pay with personal check?
We do not accept personal checks at this time.
Question: Is there a multi-pay option available?
Yes, there is a 3-payment plan option, paid monthly over 3 months.
Question: What is the cost of the course?
A single payment of $397 or three monthly payments of $147 each
Question: Iâ€™ve read all of the above and still have a question. Where can I go for more support?
Please send a message to firstname.lastname@example.org and a member of the Unlock Your Quantum PowersÂ Support Team will be happy to help you.
Question: I want to register. What do I do?
Visit our Course Information PageÂ and register online through our secure shopping cart.