Frequently Asked Questions

General Info

Accessing the Event

Information

      GENERAL QUESTIONS

      What is The Secrets to Finding True Love Series?
      The Secrets to Finding True Love Series was an 8 day online event, featuring over 21 world-renowned relationship experts. This incredible event featured 4 or more audio seminars daily, each of which you were able to access online for FREE during a 24 hour period.

      If you were unable to attend any of the events during the 8 days, please note that you have the option to UPGRADE by purchasing a Basic, Premium, or Premium Deluxe Access Pass, providing you with unlimited access to the events and material presented during the 8 days of the series, even though the series has ended.

      More information about Basic, Premium, and Premium Deluxe memberships can be found on The Secrets to Finding True Love Information Page.

      Is The Secrets to Finding True Love Series for me?
      We designed The The Secrets to Finding True Love to be the catalyst you have been looking for to get the love you desire and deserve on every level. The experts presenting in this series represent a variety of perspectives and approaches on guiding you step by step on the path to attracting the love of your life. The series is not designed for any one “type” of person and is intended to help anyone seeking new skills and effective tools for manifesting amazing love in their lives. This Series will teach you the precise techniques and strategies for getting the love you are seeking and that you deserve.

      Who are the speakers featured in The Secrets to Finding True Love?
      For a full listing of all of the speakers in The Secrets to Finding True Love, visit the Free Event Access Page.

      Are the seminars lectures or, Q&A style?
      All of the seminars in The Secrets to Finding True Love have been pre-recorded to facilitate an easily accessible delivery process for our thousands of participants. Thus, participation will not require any access codes or call-in details and will not include question and answer sessions.

      How long is each Seminar?
      Each “Love Secrets” Seminar is approximately 60 minutes and our Inspiring Soulmate Couple Interviews are 30 minutes long.

      ACCESSING YOUR UPGRADE PACKAGE

      When will I get instructions about accessing my Basic or Premium Pass?
      You will receive two emails: a receipt of purchase and a confirmation email with details for accessing your Basic or Premium Pass Delivery Pages. The recording can be found on The Secrets to Finding True Love Free Event Access Page here. [/hide]

      Can I still access the seminars even though the Series has ended?
      The only way to access a particular seminar AFTER the 24 hour period during which it was posted for FREE is to upgrade to either our BASIC or PREMIUM Access Passes, which provide unlimited access to all workshop audios and transcripts.

      To learn more about these packages, please visit the The Secrets to Finding True Love Information Page.

      How can I make sure I receive all The Secrets to Finding True Love emails?
      Please be sure to add artoflove@evolvingwisdom.com to your list of approved email addresses.

      UPGRADES

      What is the difference between Basic and Premium Access Passes?
      With an upgrade to a Basic Access Pass, you will have unlimited digital access to all the audio seminars and transcripts. Your access to these digital downloads will be unlimited (i.e. they do not expire!). With purchase of either of the Premium Packages, you will also get a hard copy CD of the recordings and the accompanying transcripts. The Premium Package will be shipped on or around October 29, 2014. For more information about the BASIC or PREMIUM Packages, please visit our The Secrets to Finding True Love Information Page.

      Is there a monthly payment option I can select when purchasing one of the upgrade packages?
      If you would like to upgrade using our monthly payment option you can do so by selecting the 4-PAY PAYMENT PLAN here. For the Basic Upgrade, the 4-PAY PAYMENT PLAN will bill your account $50 per month for 4 months. When upgrading to one of the Premium Packages, the 4-PAY PAYMENT PLAN will bill your account $75 per month for 4 months.

      Can I upgrade my membership at any time?
      At any time during The Secrets to Finding True Love Series, you will be able to upgrade your membership and secure your personal copy of the audio seminars, transcripts, and bonuses. To upgrade your membership, visit our The Secrets to Finding True Love Information Page.

      I purchased a Basic or a Premium upgrade package, but do not know how to find my access information.
      When you purchased your upgrade, you should have received two emails: one of them is a digital receipt/confirmation of your purchase and the second email is from “Art of Love Series” titled “Secrets to Finding True Love Basic or Premium Deluxe Pass — Access Details” which includes your exclusive Basic or Premium Deluxe Page Link and password.
      NOTE: This address and your password will never change. If you suspect you have not received this welcome email, please be sure to check your spam and bulk mail folders. If you do not find it, please write to our team at artoflove@evolvingwisdom.com, and our team will be happy to assist you.

      I am not interested in purchasing the entire Series, but would like to purchase a particular seminar. Is this possible?
      Unfortunately, we do not offer seminar audios for individual sale. The only way to get unlimited access to the audios is to upgrade to one of our BASIC or PREMIUM Packages, which are both reasonably priced and significantly discounted for the duration of the Series.

      How do I download the PDF transcripts from BASIC or PREMIUM Delivery Pages?
      The PDF transcripts are available for download under each seminar, next to the audio recording. The PDF transcripts are password protected, due to copyright restrictions. This should not affect your ability to download them, however it will mean that they cannot be copied or edited. If you encounter difficulties downloading the PDF transcripts using the download button on your delivery page, we suggest that you:
      1. Try using a different browser
      2. Ensure that you are using the most up-to-date version of your browser
      3. Ensure that you have an updated version of Adobe reader
      4. Are not trying to re-name the file or save it using a different program
      5. If any of the above does not work, please try right clicking (control-click on a mac) and “saving as” and then choosing your destination.

      What is the return policy?
      We are committed to providing the highest level of satisfaction on all of our programs and products, and fully stand behind our courses. If you find within 30 days of the date of purchase of the Basic Package, that you are not satisfied with the program, you may request a 100% refund of your payment. If you find within 30 days of the date of delivery on the Premium Package, that you are not satisfied with the program, you may request a full refund of your payment, less shipping and handling fees. Refund requests must be made in writing to: artoflove@evolvingwisdom.com. Return shipment instructions will be provided, and you will be responsible for return shipping fees. When the Premium Package and receipt are returned to us, a refund will be issued in the same form of payment originally made and may take up to three weeks to process.

      I’ve ordered one of the Premium Packages. When will my order ship?
      Your Premium Package will ship on or around October 29th, 2014. Delivery dates will vary depending on shipping address.

      TECHNICAL QUESTIONS

      Is there anything special I need to access the Series from my computer?
      To access the audio seminars posted online for The Secrets to Finding True Love, you will need a computer with an internet connection. You will also need an active email address to receive information and updates about the series. A dial-up speed internet connection may not be fast enough to allow the audio files to be played without interruption; we recommend having an internet speed of 1 mps or faster. If you have a wireless internet connection (Wi-Fi), make sure you are in a spot with a strong connection.

      In addition, please make sure that you have an updated version of the browser you are using. We recommend using Firefox or Safari, for either an Apple or PC.

      What is meant by “streaming access” versus “downloading”?
      Streaming access refers to listening to the seminars directly on the website. Everyone who has registered for the event will have “streaming access” to the audios during the 24 hour period during which they are posted. Downloading refers to transferring the files from the website to store on your own computer, instead of listening from the website. The benefit of doing this is that you can listen to the audios without an Internet connection. **PLEASE NOTE** You will only have access to “downloading” the audios if you have upgraded to our Basic, Premium, or Premium Deluxe membership. For more information, please visit our The Secrets to Finding True Love Information Page.

      Can I access the Series from my telephone?
      Each audio seminar will be made available to listen to directly from the access page and will not be broadcast over the phone. If you have a “smart phone” with internet access, you should be able to access the audios streaming over the web using your phone’s internet application.

      INFORMATION

      Will the privacy of my email address be maintained if I register for this event?
      Absolutely. We do not share email addresses with outside organizations, and will only contact you to share information about love and relationship events and courses.

      I’ve read all of the above and still have a question. Where can I go for more support?
      Please send a message to artoflove@evolvingwisdom.com. A member of The Secrets to Finding True Love Support Team will be happy to help you.

Privacy Policy | Copyright © 2015 Evolving Wisdom